Privacy Policy
Effective Date: June 9, 2026
At Hoke Family Dentistry, we are committed to protecting the privacy and security of our patients’ personal and medical information. This Privacy Policy describes how we collect, use, and share information when you visit our website, hokefamdent.com, use our services, or interact with us.
1. Information We Collect
We may collect personal information directly from you, including:
- Contact Information: Name, phone number, email address, and mailing address when you fill out online forms or request an appointment.
- Insurance Information: Details regarding your dental insurance plan to help check coverage and process claims.
- Medical & Health History: Patient intake forms or history that you choose to submit securely through our website.
- Technical Information: Cookies, IP address, browser type, and navigation patterns on our website to help us improve user experience.
2. How We Use Your Information
We use the information we collect to:
- Schedule, manage, and confirm your dental appointments.
- Provide high-quality, personalized dental treatments and patient care.
- Submit claims and coordinate benefits with your dental insurance provider.
- Respond to your inquiries, questions, or feedback.
- Maintain the security, functionality, and performance of our website.
3. Patient Privacy & HIPAA Compliance
As a medical and dental practice in the United States, Hoke Family Dentistry is fully compliant with the Health Insurance Portability and Accountability Act (HIPAA). Any Protected Health Information (PHI) provided to us during your treatment is protected under strict federal guidelines. We do not disclose PHI for marketing or non-medical purposes without your explicit consent.
4. Sharing of Information
We do not sell, rent, or trade your personal information. We may share your information only with:
- Your authorized dental/medical insurance providers for claim processing.
- Trusted dental software vendors and IT providers who help support our operations under strict confidentiality agreements.
- Law enforcement or regulatory agencies when required by law to comply with legal processes or protect patient safety.
5. Data Security
We implement a variety of administrative, technical, and physical security measures to safeguard your personal data. Our website uses secure SSL encryption to protect any data submitted through our online contact or appointment request forms.
6. Your Rights
You have the right to request access to the personal information we hold about you, request corrections to inaccurate data, or ask us to restrict the processing of your data in accordance with applicable laws.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Hoke Family Dentistry
503 Mountain Lake Ave,
Pearisburg, VA 24134
Phone: (540) 922-8088
Email: hokefamilydentistry@outlook.com